Employee Performance Management

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Employee Performance Management (HR) group on LinkedIn

Achieve Improved Business Results
The employee performance management process at most companies has traditionally been one whose function is primarily limited to tracking past performance. With Jakoba’s Employee Performance Management Solution you can turn this process into a powerful tool to help you achieve future results. Jakoba's solution is an all-inclusive package that features:

Performance Appraisals

Complete automation of your performance review process. Our world class tools embed all of the best practices, yet do so in a way that is intuitive and easy to use for your managers and employees.

Supports both self - evaluation and manager reviews
Integrates goals, competencies, and skills into single, easy to complete form
Visibility to comments from employees or managers only once they have been shared
Easy to use and intuitive design
Email-based reminders with embedded links to prompt action

Goal Management

Jakoba excels at helping its customers' employees set, track, and manage goals. With Jakoba's goal management tools, your employees and managers can easily increase the level of bi-directional communication, and will find it easy to understand how their actions affect the company as a whole.

Employees or Managers can both easily add goals
Optional approval system for all goal changes
Classify and group goals for reporting
Link/cascade goals from managers and company to individual goals
View all Team/Department goals throughout the company
Track completion of goals vTake notes on each goal
Quarterly/Monthly check in on goal progress

Link Employees to Manager and Corporate Goals
Empower managers to quickly see how their employees are helping to achieve results for the group, division, or company.

Competency Management

Our flexibile evaluation platform is designed to make sure you can evaluate employees in the way that works best for you.

Role-based competency approach lets you specify specific evaluation criteria based on the job
Managers and HR can view strengths and weaknesses of team(s)
100 percent configurable to meet the needs of customers
Link competencies to goals for reporting purposes

Skill Tracking and Management

For no extra cost you can now have the option of tracking skill proficiency levels within your organization. This powerful tool can help you improve the effectiveness of hiring and training resources, by giving you valuable insight into strengths and weaknesses that exist in your organization.

Find the right people to put on the right projects at the right time v
Optional skill tracking can help you harness the knowledge and skills within your company
Skills can be customized by individual or have single list the entire company can select from
Gap analysis helps identify people in need of training
Integrated within the appraisal process so skill updates are easily captured

Automated Workflow

Jakoba's solution can help you remove all of the administrative headache of performance reviews by proactively notifying employees/managers when work items are due and providing quick links to all necessary information.

Automatic email-based reminders with embedded links to prompt action
Within review forms, easy to notify managers/employees via email of required next steps in the review process
Task section on all portals outline important dates and to-do’s
HR visibility into status and all reviews
Flexible workflow
Electronic access to all past forms
Optional digital signatures
Optional goal approval system notifies managers when employees change goals

Multi-Lingual and Multi-Regional Support

Jakoba's solution has been translated in seven languages:

Dutch (August 2009)
English
German
Thai
Spanish
Simplified Chinese
Indonesian/Bahasa
Vietnamese

With our multi-lingual capabilities additional langauges can be added at any time, with low cost to accomodate any client's needs.

General

Easy-to-Use, Familiar Interface - Two thirds of all companies use Microsoft Office technologies for their employee performance management processes today. However, these tools can trap important data inside of evaluation forms.
Microsoft Technology - Jakoba has developed the only automated solution based on Microsoft Office and SharePoint technologies – so you can get all of the advantages of a new performance management solution without forcing your employees, managers, and IT staff to spend time learning a new process and system.Link Employees to Manager and Corporate Goals Empower managers to quickly see how their employees are helping to achieve results for the group, division, or company.
Real Time Visibility into Workforce Strengths and Skill Gaps - With Jakoba’s solution, companies can have employees constantly catalog and assess skill strengths and weaknesses. Jakoba also has provided the tools for managers to help make staffing, recruiting, and other workforce decisions.
On premise or SaaS - The Jakoba EPM solution is available as an on-premise or SaaS solution.
HRM ISV Program - Jakoba introduced a special HRM ISV program. With this program, HRM software vendors can offer the Jakoba EPM under private label.
Download: Whitepaper "EMP today, typically a burden" | Brochure | Case study Cascade Designs | Case study Perryman Titanium

Pricing

Jakoba's EPM solution is one of the most attractive priced solutions available in the market today. Call or email (info@jakoba.com) Jakoba for a custom price quote.

Partner with Jakoba

Jakoba is rapidly expanding their network of referral partners (Friends Program), Resellers, Master Resellers and OEM/ISV.

Download the Jakoba Partner Program

Cascade Designs

Manufacturer of Outdoor Equipment Unlocks Potential of Workforce with Jakoba Software

Cascade Designs, award-winning manufacturer of essential camping and outdoor gear, was able to dramatically improve its employee performance management process. Cascade Designs turned to Jakoba Software to help it automate this process, and as a result was able to significantly lower the amount of time spent by employees and managers – while at the same time improving the overall relevancy of the employee performance review effort in driving positive business results.

Business Benefit Summary

Payback on investment in less than 45 days
Increased visibility into workforce strengths and weaknesses
Employees and managers thinking of performance management process as a continuous, year-round activity
Improved productivity
Increase levels of employee engagement

Company Overview
Cascade Designs is a manufacturing company that oversees the production of outdoor equipment, such as self-inflating sleeping pads, dry storage products, hydration systems, and other backcountry gear. Over the past three decades, Cascade Designs has grown into a family of leading outdoor brands, including Therm-a-Rest, MSR, SealLine, and Platypus.

Cascade Designs has a history of refining existing products and engineering new ones so that their customers can get the most out of their outdoor experience. Cascade Designs’ dedication to its customers and resulting top quality products has kept it atop the outdoor industry for more than 30 years.
Not surprisingly the company’s employees are a collection of outdoor enthusiasts, and it’s the employees’ continued focus on enhancing the outdoor experience of their customers that has significantly contributed to Cascade’s success.

Situation
Cascade Designs has maintained a formal annual employee performance review process for many years. As a result of this history, the company was confident it had the right criteria to evaluate employees. Unfortunately the tools they were using to perform this evaluation were not automated and included too much manual effort. Cascade Designs uses self evaluations, manager evaluation of employees, and upward appraisals of managers. Each appraisal was a different form that employees, managers, and the human resources team must fill out, edit, contribute to, and check for accuracy. Each form was a static version of a Microsoft Office Word document that would be passed back and forth between people as needed. These documents would be passed via email or printed out and physically handed back and forth.

As a result of this manual process, Cascade Designs was spending an inordinate amount of time managing the logistics of the employee performance review process instead of focusing time on providing useful feedback for all involved. The company estimated that a minimum of 200 hours were dedicated to managing the administrative aspects of the process, in addition to all of the time spent trying to help employees improve performance. Also, as is standard with most manual performance review processes, the multiple versions and copies of forms meant that data was invariably lost as it was passed back and forth. The company estimates that for its 350 employees in the prior review cycle it generated over 900 hard copy forms that each had between 3 and 5 pages. There was a significant productivity loss as each of these forms was opened by multiple people. The paper and administrative chaos associated with this process was also affecting employee’s and manager’s perception of the value of the overall process.

Solution
Cascade Designs turned to Jakoba Software to help automate its employee performance review process. Jakoba has developed a software solution that is designed to offer and support world-class employee performance management processes with minimal effort required to deploy, train, and obtain user adoption. The key requirements that Cascade Designs looked for, and found in Jakoba, included:

An online, automated solution that took away the need to fill out hard copies of any review form; but yet was familiar, intuitive, and non-disruptive to the organization.
Access, via reports, to all information captured during the review process without the need to re-key in any information.
Automated workflow and document management so that employees and managers could spend less time worrying about the administrative aspects of the process, and more time thinking about providing constructive feedback.
An automated way to connect day-to-day activities of employees to the larger goals of the department and of the company as a whole.
Visibility into strengths and weaknesses of the workforce and of individual employees.

Jakoba’s solution helped Cascade Designs quickly meet all of its requirements and deploy an automated tool for employees and managers to use. “With Jakoba’s easy-to-use software we were able to dramatically improve this process.” said Tony Schwaerzler, Cascade Design’s Manager of HR. “More important was the increase in visibility we had to all of the skills and performance data captured during the process. Having this information will enable us to make better decisions as a company.” Cascade Designs now has an automated employee performance management tool that helps optimize employee efforts and management effectiveness.

Cascade Designs was able to quickly implement Jakoba’s solution, roll it out to the entire workforce with little training, and quickly see employees and managers embrace the new tool. This was possible because of Jakoba Software’s technology architecture which is designed to provide all of the advantages of an automated employee performance management application but uses Microsoft’s Office tools as the primary way in which users interact with the system. Cascade Designs found that Jakoba’s intuitive design of its software interface provided employees an easy-to-use tool that gained rapid adoption.

Business Benefits
By using Jakoba Software’s solution Cascade Designs was able to meet or exceed all of its expectations and requirements that it laid out before deploying an automated employee performance review tool. As a result of the Jakoba solution Cascade Designs was able to:

Improve the productivity of its workforce by reducing the time previously spent managing the process and using hard copies of forms. These productivity benefits span across the entire organization, and easily provided quick return on investment for Cascade Designs. According to Schwaerzler, “This solution paid for itself in productivity gains within 45 days of deployment.”

Each employee, on average, saved approximately 1 hour using Jakoba versus the previous, manual process.

Managers, on average, saved 6 hours using Jakoba versus the old process

The human resources team reduced the effort that was spent finalizing, tracking, and reporting on the review process by 880/0.

Significantly increase the amount of information it has on its workforce and better understand both the strengths and skill gaps of its employee base. This in turn has helped Cascade refine its employee training/learning programs and its recruiting efforts to better meet the needs of the company.
Increase the engagement of employees who now know how their individual efforts link to the larger goals of Cascade Designs and who now have tools they can use year-round to help them stay engaged. “With Jakoba’s solution we are able to transform the employee review process into one that is relevant year-round. Plus, this increased our ability to make sure our people are focused on the things that matter most for the business.” Said Ken Meidell, VP of the Outdoor Group at Cascade Designs.

Achieve all of these benefits without forcing disruptive change on the organization because the roll-out of Jakoba was quick and training users on the new tool was easy. “Jakoba’s solution went in with minimal effort and very little of the IT staff’s time.” said Barry Paxman, CIO of Cascade Designs, “I attribute this largely to the way Jakoba is built on a familiar set of technologies which reduced the learning curve for both IT and end users.”